INTERFACE Referral Service

Interface what to expect infographic

Interface What To Expect When You Call The Helpline (PDF)

The William James INTERFACE Referral Service Helpline, a free and confidential service that will help connect Braintree residents with a wide range of valuable resources related to mental health and wellness.

Information on anxiety, depression, suicide, addiction, divorce, and substance use is available online using the William James INTERFACE Referral Service website. In addition, Braintree residents seeking assistance locating a trained mental health professional can call the Helpline at 888-244-6843 Monday through Friday between the hours of 9 am and 5 pm. Individuals of all ages (childhood to adulthood) can be matched with a licensed mental health provider. The Interface Referral Service Helpline strives to meet the location, insurance and specialty needs of each individual.

The Interface Referral Helpline is not for medical or behavioral health emergencies. Braintree residents needing immediate assistance should call 911. Individuals seeking substance use treatment resources should call the Massachusetts Substance Abuse Information and Education helpline at 800-327-5050.

To learn more about the Interface Mental Health and Wellness Referral Helpline, or to access an array of resources for children, teens, adults and families, Braintree residents can visit  Interface is supported through a collaboration with William James College, the Braintree Partnership on Substance Use, the Braintree Public Schools, Police, Fire, Health, Elder Affairs, and Veteran’s Services.