Portlight Inclusive Disaster Strategies
Mission Statement - Portlight Strategies’ mission is to provide disaster services to the disability community, and to foster inclusive disaster planning and response for people with all types of disabilities. For more information please visit portlight.org or call 1-800-626-4959.
Boston Center for Independent Living
Mission Statement - The Boston Center for Independent Living is a frontline civil rights organization led by people with disabilities that advocates to eliminate discrimination, isolation and segregation by providing advocacy, information and referral, peer support, skills training, PCA services, and transitional services in order to enhance the independence of people with disabilities. Due to COVID-19 their offices are closed and all staff is working remotely. To contact the Boston Center for Independent Living please call 617-338-6665 or email contactBCIL@bostoncil.org.
My Ombudsman
My Ombudsman is available to assist MassHealth and OneCare consumers navigate insurance issues. For more information please visit myombudsman.org or call 855-781-9898 or email info@myombudsman.org.
If you use PCA/Home Health Services:
This is a dedicated hotline through MassOptions that will connect MassHealth PCA Consumers with home health services in their region in the event their PCA is not available.
- PCA Hotline: 1-844-422-6277
Guidance and updated regulations for Personal Care Attendants and home care consumers. (link)
Helpful Resources


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